Haven Mattress FAQ


The Company That Loves Sleep

What is the Haven Mattress Mission?

Where is Haven made?

What is the # Safe Haven 10 to 1 promise?

How does Haven offer such a great value?

The Very Best Mattress

How Firm are these mattresses?

Haven has health benefits far greater than normal beds?

What kind of mattress is the Haven?

What type of materials is Haven made from?

What type of bed frame should I use with Haven?

Do I need a box spring?

Do you need to flip the mattress?

How do I clean my mattress?

How do I protect my mattress?

Does Haven have a break-in period?

Is the foam safe?

Does the mattress smell?

How much does Haven Rejuvenate 10" weigh?

What are the dimensions of the Haven mattress?

Don't I have to try Haven before buying it?

Why is Haven price low compared to similar mattresses in retail stores?

How does your Rejuvenate 10" luxury mattress really fit all?

The Delivery

When will my Haven be delivered?

How much does shipping cost?

Where do you ship?

How do I know what to do once my Haven box arrives?

Can I put Haven back in the box?

When can I sleep on my new Haven?

What warranty is provided for the Haven?

If I choose to return my mattress, how do I do this?

Safe Haven 10:1 Charitable Mattress Donations

Our Charitable Partners

Mama's for Mama's - A community where kindness is the currency

Covenant House - Helping troubled youth in Canada

The United Way -Together, we are creating lasting change in communities across Canada

Now Canada - Quality, Integrity,Teamwork and Respect

Ki-Low-Na Friendship Society - Homeless and housing support

Does the #SafeHaven mattress donation program give beds directly to individuals

Suggest a new Charitable partnership for #SafeHaven